EXCHANGES


We strive to provide the best shopping experience in the world. If you are not 100% satisfied with your purchase and want to make an exchange, please follow the policy below.

EXCHANGE ONLY POLICY

Returns, refunds and/or cancellations are currently not allowed.

The merchandise must not be worn, altered or washed. Merchandise must be returned in its original condition, in its original packaging and accompanied by its original tags. Proof of purchase is required for all exchanges; no exceptions.

All exchanges must be authorized by us before exchanging merchandise. Simply contact our Customer Support team by simply emailing [email protected] within 14 days of the order's delivery date. If authorized, the customer is responsible for all shipping costs to Credo Immortals. Please allow 2 weeks from the time you mail your order for your exchange to be processed. 

 

Credo Immortals
3805 Los Altos Ct San Jose CA 95121